FREQUENTLY ASKED QUESTIONS

1. How do I get fitted for my equipment, what size should I order?

We feel it is very important that you are properly fitted. Our agents and distributors are trained in our products and can ensure you get exactly what you need. If an agent is not available in your area then our web site offers measuring information to assist you. At any time do not hesitate to contact us for assistance.

2. Can I customize my equipment?

Yes, colour customization's are available. Sizing customization's require a visit to the factory for a personal fitting.

3. Do any NHL goalies use BODDAM equipment?

No, We do not pay licensing or endorsement fees, which helps us keep pricing affordable while offering professional level quality and protection.

4. Why are the prices much lower than competitors?

Like many custom manufacturers, we have chosen to cut out the marketing and promotional costs that the big guys have. We offer high quality products at great prices by utilizing knowledgeable direct dealers / agents and keeping tight control on our overhead costs.

5. Where are Boddam products made?

The Boddam factory is located about 45 minutes NW of Toronto, Ontario. ALL of our products are made in Canada, by skilled and trained staff. Boddam uses the same quality materials used throughout the industry for professional level equipment. We take great pride in providing a MADE IN CANADA product.

6. What is the Boddam history?

Boddam has been making protective equipment for hockey goalies since 1987, under the Boddam brand name. As well, Boddam has established strong relationships with other companies as a contract manufacturer, making equipment to their specifications.

7. How should I clean my new equipment?

Proper care and ongoing maintenance of your equipment ensures not only long life but also good resale value. Your equipment should dry thoroughly between uses at room temperature. Pads can be washed with a warm damp cloth. Pants and Arm / Chest protectors can also be wiped down and sprayed with an antibacterial spray. No equipment should ever be put in the washing machine.

8. What is the warranty of Boddam products?

Boddam products are built to such high standards that we offer an industry leading Lifetime Warranty on workmanship.
"Workmanship is defined as our sewing and assembly."
With the nature of Hockey and Lacrosse, and over time, materials will wear out. When you invest in Boddam products, we will be there for any required after service.
***To our valued customers, our support, service and warranty are well known throughout the industry. Unfortunately, we will no longer warranty the leg guard plastic. As everyone knows, goalie gear has tremendously advanced in recent years. The same can be said for shooters, shafts and heads. Better technology equals harder shots. Also, today’s athlete is much stronger and more skilled.  Attending practices, we observed shot counts average between 300-400 shots with velocity ranging 80-105 mph. How the game is played today, we realize it is impossible to think that plastic will not crack or break.
* All other warranty coverage has not changed.

**Valid on walk in service at our factory.
Customer is responsible for shipping.

9. What are payment options?

We accept VISA, MASTERCARD and Money orders. Payment in full is required prior to shipment, or prior to manufacture on custom or non standard orders. All prices are quoted in CDN $, Credit card charges will be converted to card holder’s bank currency.

More questions? Email sales@boddam.com